Onsite Support
Remote Support
We offer the following services onsite nationwide:
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Admin / Reception Bank staff
support -
Summarising
-
Lloyd George Paper Notes
movement - patient deduction -
On-site induction training for
new receptionist /
administrators -
Mandatory training support
We offer the following services remotely:
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QOF Management
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Clinical Coding
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Summarising
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Audit compliance
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Task Management
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Recall Management
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Registrations & deductions
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Insurance report
-
Amber drug recall set up & management
Business Operations
We are highly experienced in building and maintaining strong business operations, we will support and guide you with:​
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CQC readiness
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Change management
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Protocols
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Clinical pathway development
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Mobilisation of service/pathway
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Specialises in new ways of working efficiently
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Income stream maximisation
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Policy creation & review
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Business & Service development
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Maximising practice income
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Standard Operating Procedures (SOPs) Development
Training Services
Our training can be delivered onsite or remotely where possible, we offer training on:
Reception
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SystmOne
-
Booking appointments
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Creating task
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Workflow / document management
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Prescription process
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Registration of new patients
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Receiving new patient records
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Patient deductions
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Insurance report process -
this package includes a full
training matrix document.
Admin
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Secretarial
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Read Coding
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QOF training & support packages
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Task management
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Meds management
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Recall management
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Open Exeter
-
CQRS platform
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PPA Claim
-
SmartCard RA Sponsor
Additional
Additional training services, all provided by a registered health care professional with over 20 years NHS service:
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Basic life support
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Sepsis Red Flag Training
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Patient Navigation
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training
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Chaperone Training
